RubyBet Terms and Conditions

Welcome to RubyBet. These Terms and Conditions govern your use of our website, services, and gaming products available at rubybet.com. By registering an account or using any part of our platform, you agree to be bound by these terms in full. We strongly encourage you to read this document carefully before you proceed. At RubyBet, we are committed to operating a fair, transparent, and responsible gaming environment for all of our players.

1. About Us and Licensing

RubyBet is operated by ProgressPlay Ltd, a company registered in Malta (Company No. C58305). We hold a licence issued by the Malta Gaming Authority (MGA/B2C/231/2012, issued 16 April 2013) and are additionally authorised and regulated by the UK Gambling Commission under account number 39335. At RubyBet, we are proud to offer a fully licensed and regulated service to players in the United Kingdom. Our operations comply with all applicable laws and regulatory requirements in our authorised jurisdictions.

2. Eligibility and Account Registration

To use our services at RubyBet, you must meet the following eligibility requirements:

You must be at least 18 years of age
You must be physically located in a jurisdiction where our services are legally permitted
You must not reside in any of our restricted countries, including Australia, USA, France, Spain, Italy, Turkey, and others listed in our full restrictions policy
You must register only one account — duplicate accounts are strictly prohibited
You must provide accurate, complete, and up-to-date personal information during registration

We reserve the right to request identity verification documents at any point. Failure to provide satisfactory documentation may result in suspension or closure of your account. Here at RubyBet, we conduct Know Your Customer (KYC) checks in line with our regulatory obligations and anti-money laundering policies.

3. Deposits, Withdrawals and Payments

3.1 Deposits

We accept deposits in GBP only. Our minimum deposit amount is £10. You may fund your account using the following methods: Visa, Mastercard, Apple Pay, Pay by Bank, PayViaPhone, Paysafecard, Skrill, Neosurf, Neteller, Payz, and PayPal. Deposits must be made through our casino cashier. Please note that Skrill and Neteller deposits are excluded from bonus eligibility.

3.2 Withdrawals

Our minimum withdrawal amount is £10. At RubyBet, we process withdrawals within approximately one business day. Actual cashout times vary depending on your chosen method:

E-wallets (Skrill, Neteller, Instant Bank Payment): approximately 1 business day
Payz, Apple Pay, Paysafecard: approximately 3 business days
Debit cards and PayPal: 3–7 business days

A processing fee of 1% (up to a maximum of £3) applies per withdrawal. Withdrawals are returned to your original deposit method wherever possible. Please be aware that Visa card withdrawals may be restricted in certain countries, and Mastercard withdrawals are currently unavailable due to issuer restrictions. Submitting a withdrawal request will void any active or pending bonuses on your account.

4. Bonuses and Promotions

4.1 Welcome Bonus

Our RubyBet welcome bonus offers new players a 100% match up to £200 on their first deposit. To qualify for this ruby bet sign up bonus, you must deposit a minimum of £10. The following conditions apply to our welcome offer:

The bonus must be wagered 10 times before any withdrawal can be made
Game contributions toward wagering requirements vary by game type
Maximum conversion is 1x the bonus amount
The bonus and associated winnings expire after 30 days
This ruby bet new customer bonus is limited to 5 brands within the ProgressPlay network
Deposits via Skrill or Neteller do not qualify for this offer

4.2 Ongoing Promotions

We offer a wide range of ongoing promotions for existing players. Our casino promotions include the Mystery Box (25–100 free spins, Monday to Thursday), the Midweek Wheel of Prizes (5–500 free spins on Wednesdays), Weekend Wheel of Spins (5–500 free spins, Friday to Sunday), and our Game of the Week feature. Each promotion carries its own specific terms, minimum deposit requirements, and eligibility conditions. We encourage you to review individual promotion pages before participating.

Our sports promotions include a Bet £10 & Get £20 Free Bet offer for new sports customers, ACCA Super Boost (up to 100% boost, maximum win £10,000), and seasonal cashback offers. A ruby bet promo code may be required to activate certain offers — check the relevant promotion page for the applicable ruby bet bonus code before claiming.

4.3 Rewards Programme

At RubyBet, we operate a comprehensive Rewards Programme that includes missions, levels, badges, leaderboards, and a Rewards Store where you can redeem points for free spins, deposit bonuses, and cashback. We reserve the right to modify, suspend, or discontinue any element of our Rewards Programme at any time.

5. Gaming and Fair Play

We offer more than 2,500 games across multiple categories, including slots, table games, jackpots, live casino, bingo, and sportsbook. Our game library features titles from leading providers including Microgaming, Playtech, Pragmatic Play, NetEnt, Evolution, Play'n GO, Blueprint, Big Time Gaming, Nolimit City, Hacksaw, Quickspin, Red Tiger, and Wazdan. Our live casino is powered by Evolution and Playtech. All games available through RubyBet use certified Random Number Generator (RNG) technology to ensure fairness and unpredictability of outcomes.

6. Responsible Gambling

We are committed to promoting responsible gambling. RubyBet provides a range of tools to help you manage your gaming activity, including deposit limits, session time limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we urge you to use these tools or contact our support team immediately. We also support referrals to external organisations such as GamCare and BeGambleAware. You must be 18 or over to use any of our services — we operate strict age verification processes to protect minors.

7. Account Security and Responsible Use

You are solely responsible for maintaining the confidentiality of your login credentials. We recommend that you never share your rubybet login details with any third party. If you suspect unauthorised access to your account, please contact us immediately. We reserve the right to suspend or close accounts where we detect suspicious activity, fraudulent behaviour, or any breach of these terms.

8. Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, software, and game content, is the intellectual property of RubyBet or our licensed content providers. You may not reproduce, distribute, modify, or create derivative works from any part of our platform without our express written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure uninterrupted access and fair gameplay, we cannot guarantee that our platform will be free from errors, interruptions, or technical issues. To the fullest extent permitted by applicable law, we exclude liability for any indirect, consequential, or incidental losses arising from your use of our services.

10. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes via email or prominent notice on our website. Your continued use of RubyBet following such notification constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any changes.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Malta and, where applicable, the laws of the United Kingdom. Any disputes arising in connection with your use of our services will be subject to the jurisdiction of the relevant regulatory authority, including the UK Gambling Commission for players based in the United Kingdom.

12. Contact Us

If you have any questions about these Terms and Conditions or require assistance, our customer support team is available 24/7 via live chat, email at customersupport@instantgamesupport.com, or our online contact form. We are here to help and committed to resolving your queries promptly and professionally.

Content updated: July 13, 2026